6. SAFEGUARDING & CODE OF CONDUCT POLICY
6.1 Purpose
This Policy ensures the protection and well-being of all children, young people, and vulnerable adults engaging through the Website. It applies to all Tutors, Consultants, Students, and Clients.
6.2 Company Commitment
The Company requires that all verified Tutors and Consultants:
- Hold a valid DBS certificate or Police Clearance Certificate;
- Provide proof of identity and qualifications; and
- Adhere to UK safeguarding standards.
6.3 Expected Conduct
All users must:
(a) Treat others with respect and dignity.
(b) Use the Website for lawful, educational, and consultancy purposes only.
(c) Avoid offensive, discriminatory, or harassing language or behaviour.
(d) Keep professional boundaries in all communications.
(e) Never attempt to meet a minor alone without parental consent.
6.4 Safeguarding Procedure
(a) Any concerns must be reported immediately to contact@mytutorquest.com.
(b) The Company acknowledges reports within 48 hours and investigates promptly.
(c) Serious cases may be referred to law enforcement or social services.
6.5 Investigation and Action
Where breaches are confirmed, the Company may suspend or terminate accounts and notify relevant authorities.
6.6 Duties of Parents and Guardians
Parents/guardians must supervise their children’s communications and report any concerns without delay.
6.7 Training and Compliance
Tutors and Consultants are encouraged to complete regular safeguarding training. Evidence may be requested during verification or renewal.
6.8 Confidentiality
All reports are handled confidentially and shared only on a need-to-know basis consistent with legal requirements.
6.9 Review
This Policy is reviewed annually or earlier if law or guidance changes.